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Management & Strategy

Business Planning

Sometimes the processes used by the railway to achieve its objectives need review. These may include the processing of information, or the organization of staff. We can second our staff to train operators for short periods, in order to provide the analysis of the existing situation, and the impetus for change.

• Example: Improvement of the Operational Data Process, for First Great Eastern

Investment Strategy

With a wide number of stakeholders in the railway industry, developing a strategy which is free from sectional interests can be difficult. However, we are respected within the industry for our independent stance, and have recommended strategies for areas where different participants were struggling to come to a common, implementable position.

• Examples: Developing Rail in the London Lee Valley, for local authorities; Stepping Distance Survey and Mobility-Impaired Access Study, for Southern; scheme analysis to underpin Department for Transport’s High-Level Output Statement

Management Consultancy

With staff having held senior positions within the industry, we are called upon to provide management consultancy services across a wide range of disciplines, and have contributed to a number of policy studies, business take-overs etc.

• Examples: Advisors to SERCo Facilities Management Ltd.; advice on business planning processes for NSB.

Benchmarking Studies

Best practice can usefully be shared internationally between operators, in order to advance knowledge across the world, with the potential for significant improvements in operational and financial performance.

• Example: Member of team led by Imperial College advising CoMET and NOVA international groups of Metros; management of case studies covering areas such as station management, customer satisfaction, and train service crowding

Economic Assessment

Various options are often available for the development of new rail systems. Some of these promise much but are based on new technology. A comparison of these alternatives can be critical in finding the most cost-effective solution for any particular urban environment, given variations in trip density, network structure, topography and funding.

• Example: Assessment of Different Rail Technologies for UK Government Department of Transport.

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Last Modified: Tuesday, October 23, 2007